Send the completed form together with the claimed goods to the address:
HOTELSPINE s.r.o. Ve Smečkách 1596/25, Nové Město (Praha 1), 110 00 Praha.
You will be notified of the acceptance of the complaint to the email you provided.
An opinion with an assessment of the complaint and a proposal for a solution will be sent to you within 30 days of receipt of the complaint.