SHIPPING & DELIVERY
SHIPPING DESTINATIONS
ISABELLE VICTORIA currently ships to selected European countries.
We offer complimentary standard shipping to the following destinations:
Czech Republic, Slovakia, Belgium, Croatia, Denmark, Estonia, France, Italy, Latvia, Lithuania, Luxembourg, Hungary, Germany, the Netherlands, Poland, Austria, Romania and Slovenia.
For deliveries to Bulgaria, Finland, Ireland, Portugal, Spain and Sweden, shipping fees apply.
All applicable shipping costs are displayed at checkout before placing an order.
PROCESSING & DELIVERY
Orders are generally dispatched within 3 business days, subject to product availability.
We currently ship with GLS. Delivery times may vary depending on the destination and carrier.
Applicable delivery estimates are communicated during the ordering process.
If an unexpected delay occurs, we will inform you as soon as possible.
ORDER TRACKING
Once your order has been dispatched, you will receive a shipping confirmation with tracking information, where available.
DELIVERY ISSUES
If your order arrives damaged or does not arrive as expected, please contact us at contact@isabellevictoria.com.
Your statutory consumer rights remain unaffected.
RETURNS
Customers are responsible for the direct cost of return shipping when exercising their statutory right of withdrawal.
For further information, please refer to our Returns & Refunds page.
CONTACT
For any shipping enquiries, please contact: